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social media - what we do - our services

about our social media offering

Deciding on the relevant channels for your brand in line with your resources and capabilities is critical to the success of social media marketing.  We provide advice, strategy and planning all the way through to content creation, community management, analytics and of course, advertising. 

Social channels include:  Facebook, Twitter, LinkedIn, Google+, YouTube, Instagram, Pinterest, SnapChat, WhatsApp and blogs.

Not only do we have a wealth of experience in social media marketing, but we also connect with Facebook, Twitter, LinkedIn, Google and other social platform owners to ensure we are always up to date with the latest innovations, changes and trends on social media. 

Our social media services include:

Social Media Management

  • devise social strategy as part of the overarching digital strategy
  • implementation of the social strategy
  • social platform planning, implementation, management and reporting
  • campaign planning and implementation
  • client liaison 

Platform/Page set-up

  • implement the social media strategy
  • cover image
  • logo
  • description
  • links
  • follow button on website
  • cross-links on all platforms
  • feeds on website

Content Management

  • content strategy
  • content plan & calendar
  • create content (copy & media)
  • curate content (find & share relevant content)
  • post content
  • pro-active “newsjacking”
  • sharing of related content
  • trendwatching

Community Management

  • monitoring of pages
  • pro-active listening
  • responding & engaging
  • service escalations & resolution
  • community and brand building
  • identifying influencers and building relationships


  • post promotion – optimised/targeted
  • campaign set-up
  • advert set-up
  • targeting
  • advert performance management
  • ongoing ad optimisation
  • budget management and optimisation
  • bid management
  • ROI tracking
  • campaign management & analysis
  • landing/campaign page optimisation & development


  • set-up of measurements & success factors
  • set-up of reporting dashboards
  • monthly reporting against KPIs
  • insights & learnings
  • optimisation of performance in line with insights
  • strategy updates in line with performance

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